Salary Range: AED16000 AED18000 depending on experience.

Our client an international law firm is seeking to recruit an IT Support Analyst with a high focus on delivering an excellent level of customer service. The Analyst will provide all aspects of IT support and take ownership of IT issues through to resolution.

• Amenable to working inoffice 5 days a week
• Experience of working on a busy and demanding Service Desk supporting a large international customer base ideally within a legal practice
• Sound knowledge of supporting MS Windows and Office particularly Outlook and Word
• A good understanding of PC Hardware and software setup and configuration
• Knowledge of Document Management Systems preferably iManage
• Experience of using Active Directory
• Understanding of a software deployment package such as SCCM
• ...