Location
Bristol
Posted
June 14, 2026
Commute
Local Area
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Job Description
.fit_to_content{width:%;height:auto}Your roleDeliver second-line IT support to end users across Burgess Hill and regional EMEA sites including UK and Ireland, covering hardware, software, printers, scanners, mobile devices, kiosk environments, and desktop applications. Respond to incidents and service requests escalated from the global Service Desk ensuring timely resolution and accurate documentation in line with ITIL® processes. Carry out device lifecycle management including procurement, i...
As a IT Support Analyst, reporting to the IT Service Manager, be responsible for the availability and operational delivery of Vacuum Technology Business Area (VT BA) IT systems and services at VT BA site facilities EMEA primarily to UK and Ireland to the agreed levels of service (SLA), taking account of the changing or variable, demands of the business and seeking continuously and proactively to improve services in the most cost-effective and timely manner.
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