Responsibilities

• Provides management coverage to multiple facilities.
• Manage the IT function and related operations to ensure effective, reliable and accurate IT services are provided to Business Operations and Support functions.
• Provide prompt support to resolve operational issues related to Desk side transaction processing systems and services.
• Proactive performance monitoring of IT systems and services.
• Coordinate with other technology groups and ensure all IT issues are resolved effectively.
• Ensure audit recommendations are complied in a timely manner ensuring Information and Network security is maintained.
• Coordinate with Vendors in providing economical IT services and equipment as per company standards.
• Be responsible to ensure maintenance and other agreements are always current to protect IT systems and operations.
• Ensure IT assets are properly documented and managed to reflect ...