Location
Makati
Posted
June 04, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Key Responsibilities
IT Support Operations
- Oversee and manage daily IT support activities, including hardware, software, and network troubleshooting
- Ensure timely resolution of technical issues and service requests in line with SLAs
- Act as an escalation point for complex technical concerns
People Management
- Supervise, mentor, and support IT support staff to ensure high performance and service quality
- Conduct regular performance evaluations, coaching, and training sessions
- Assign tasks, manage workloads, and ensure proper team coverage
Systems & Infrastructure Support
- Monitor and maintain IT systems, networks, and infrastructure to ensure optimal performance and security
- Support system upgrades, implementations, and integrations
- Manage user accounts, access controls, and system configuratio...