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IT Specialist

🏢
DSV
📍 Nanjing, China
📍
Location Nanjing
📅
Posted June 04, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Time Type:

Full Time

Key tasks & responsibilities


  • Maintains application support processes, and checks that all requests for support are dealt with according to agreed procedures

  • Prioritizes, diagnoses and resolve incidents using ITSM tool

  • Investigates causes of incidents and seeks resolution

  • Facilitates recovery, following resolution of incidents

  • Documents and closes resolved incidents/service requests according to agreed procedures

  • Initiates and monitors actions to investigate and resolve problems in systems, processes, and services

  • Assists with the implementation of agreed remedies and preventative measures

  • Carries out agreed applications maintenance tasks

  • “Go Live support after introduction of new solutions

  • Ensure proper communication to vendor Management

  • Shift-based support model are required

    • Competencies & Skill...

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    📍 Location Details

    🌆
    City
    Nanjing
    🗺️
    Country
    China
    🚗
    Commute
    Local Area

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