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Job Description
You are responsible for providing daily IT support for end-users, aiming to enhance user satisfaction through Red Bull’s IT processes and guidelines. You will manage a current and secure inventory of end-user devices and IT equipment for subsidiaries and branch offices. Additionally, you will assist with local IT and business projects, including the deployment of internal system applications.
RESPONSIBILITIESAreas that play to your strengths
All the responsibilities we'll trust you with:
You ensure professional IT onboarding for end-users and contribute to global standards. You provide daily IT support, utilize remote service desks efficiently, and assist with meeting/event technology. You manage IT incidents, requests, problems, and changes for Red Bull's IT services. You maintain regular IT service communication with end-users and organize IT security and service trainings. Additionally, you administer user account access, support local infrastr...