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Job Description
84 months of experience working with end users to troubleshoot both hardware and software issues
60 months of experience working in a second tier help desk environment
36 months of experience in developing test plans and performing system level testing
36 months of experience with public safety mobile computing environments
36 months of experience in conducting technical and end-user training in a classroom environment
36 months of experience in developing technical and training materials
60 months of experience supporting Traffic and Criminal Software in a public safety environment
Bachelors Degree in an information technology related program of study from an accredited university or college
60 months of experience in configuring and troubleshooting public safety mobile communications systems