IT Service Manager – Modernization & Microservices Program (Hybrid – Brussels)

We are looking for an experienced IT Service Manager to support a major digital transformation and modernization program focused on migrating a legacy monolithic platform to a modern microservices architecture running on Kubernetes.

The role combines service management, team coordination, technical oversight, and continuous improvement within a large-scale enterprise environment.

Key Responsibilities

• Coordinate and support IT teams within a large transformation program
• Ensure service quality, operational efficiency, and stakeholder satisfaction
• Monitor reporting, KPIs, dashboards, planning, and documentation activities
• Contribute to continuous improvement initiatives and operational optimization
• Support collaboration across technical and business teams
• Participate in the transition toward API-f...