JOB TYPE & HOURS: Permanent / Full Time, Monday to Friday – 8.00AM to 6:00PM UK (typically).  Must be remote ready with stable Wi-Fi and laptop.

Job Description: 
Our UK client is seeking an experienced Service Desk Engineer to join its ever-growing technical team.  The 
successful candidate will be responsible for providing first-line support to our Managed Service customers. This 
includes troubleshooting and resolving IT issues, managing customer tickets, and passing tickets to our On Site 
Engineering queue where required. Additionally, escalating complex issues to our 3rd line engineers.  The ideal 
candidate will possess a minimum of 2 years of verifiable experience as a full-time IT Service Desk Engineer and will 
have the aim to work long-term with the company in developing their role in this exciting and mature company.   The 
majority of our client base are Primary and Secondary Schools, therefore...