IT Service Desk Analyst. Salary upto 45K.

On-site - Muntinlupa • 3-5 Yrs Exp • Bachelor • Full-time

Description

Provide first-line technical support to end-users via phone, email, and chat. Troubleshoot and resolve IT issues related to hardware, software, and networking. Document incidents and requests in the service management system. Assist in onboarding and training new employees on IT processes. Monitor and maintain IT service management tools.

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Qualifications

• Educational Qualifications: Bachelor’s degree in Information Technology or a related field.
• Experience Level: 3-5 years of experience in IT support or service desk environment.
• Skills and Competencies: Strong problem-solving skills and technical knowledge of IT systems.
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