PLACE OF WORK
1112 Budapest, Boldizsár utca 2.
AREA OF EMPLOYMENT
IT
START OF WORK
as soon as possible
EMPLOYMENT TYPE
Full-time
My responsibilities:
Within the international IT department of ALDI SÜD, you are responsible for delivering high-quality support by fulfilling the tasks below:
Provide IT support to ALDI colleagues in offices and logistics centers in the US, Australia, and Europe via phone and e-mail from our Budapest office and home office
Analyze and work towards the resolution of emerging IT errors related to software, hardware, and network systems.
Record, track, and follow up on incidents and requests using our ticketing system (ServiceNow).
Collaborate with training, quality, and expert groups.
Install programs, perform data backup through remote access.
Test new hardware and software to ensure compatibility and performance.
The knowledge I own:
Confident intermediate or higher English AND German written and...