📍 Local Job Near You
It Service Delivery – Infrastructure
Be Different SA (PTY) LTD
📍
johannesburg, South-Africa
Location
johannesburg
Posted
June 12, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
In order to be considered the following is required:
- Matric (essential)
- Degree in Information Technology (advantageous)
- IT Security and Infrastructure experience
- Formal qualifications in ITIL or ITSM
- A+, N+, Security related certification
- Knowledge of ITIL frameworks, service management principles and industry best practices
- Proven experience as a Service Delivery Manager, preferably a minimum of 5 years, responsible for drafting. negotiating and agreeing SLAs/OLAs, ensure adherence of Infrastructure teams to SLAs / OLAs
- Proven experience of managing service delivery and SLAs for internal teams delivering to internal business units and managing vendors service delivery and SLAs in a complex and distributed environment
- Proven experience to foster strong relationships within the Groups IT, Shared Services, Business Clusters and vendor space to ensure proactive identification and re...