Responsibilities

• Support and manage enterprise IT infrastructure, including ERP/SAP, Microsoft 365, Windows servers (Wintel), network, and security systems.
• Administer Microsoft 365 services such as Email, Teams, SharePoint, Power Platform, and Power BI.
• Manage servers, firewalls, VPNs, email security, and endpoint security solutions.
• Monitor system performance and coordinate with vendors on troubleshooting, upgrades, and enhancements.
• Support IT security initiatives, disaster recovery planning, and continuous process improvement.
• Explore and support AI enabled automation, including AI agents and autonomous task execution where applicable.
• Any other tasks as assigned.

Qualifications

• Bachelor’s Degree in IT/ Computer Science or relevant discipline with minimum CGPA 3.0 from recognized universities.
• Experience or relevant certifications in ERP, Microsoft 365, server...