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IT Release & Major Incident Manager: 25-06381
Akraya, Inc.
📍
Dallas, Texas, United States
Location
Dallas, Texas
Posted
May 16, 2026
Commute
Local Area
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Job Description
Primary Skills: Release Management (Expert), Incident Management (Expert), Stakeholder Communication (Advanced), ITIL (Intermediate), Jira-Confluence (Advanced)
Contract Type: W2 Only
Duration: 12+ Months
Location: Dallas, TX
Pay Range: $45 - $50 per hour on W2
Job Summary:
As the IT Release & Major Incident Manager, you will be at the forefront of ensuring seamless IT releases and effective major incident management, minimizing disruption to business operations. You will collaborate with cross-functional teams and senior stakeholders to ensure alignment, communication, and continuous improvement throughout the release and incident management processes. This role requires availability for after-hours and weekend support for major incident resolution.
Key Responsibilities:
Contract Type: W2 Only
Duration: 12+ Months
Location: Dallas, TX
Pay Range: $45 - $50 per hour on W2
Job Summary:
As the IT Release & Major Incident Manager, you will be at the forefront of ensuring seamless IT releases and effective major incident management, minimizing disruption to business operations. You will collaborate with cross-functional teams and senior stakeholders to ensure alignment, communication, and continuous improvement throughout the release and incident management processes. This role requires availability for after-hours and weekend support for major incident resolution.
Key Responsibilities:
- Coordinate and execute IT release planning and execution, ensuring stakeholder sign-off...