RemoteVA PH is hiring a highly technical IT Professional to support clients with Microsoft Admin Portals, VOIP systems, and Windows-based environments. This role demands strong hands-on experience, problem-solving skills, and the ability to work independently in a remote setup.

Key Responsibilities

• Manage and maintain Microsoft 365 Admin Portals (users, licenses, security policies)
• Configure, monitor, and troubleshoot VOIP phone systems and call routing
• Support and maintain Windows systems including user accounts, remote access, and patching
• Provide Tier 1-2 support and incident resolution
• Document processes and technical procedures

Qualifications

• At least 3 years of experience in IT systems administration or support
• Strong hands-on experience with Microsoft Admin Portals and Windows environments
• Working knowledge of VOIP systems (setup, call flow, SIP configuration...