Our valued Client is seeking a IT Product / Program Manager to support a national organization within a shared services environment. This role is responsible for overseeing key digital platforms, managing incoming requests from multiple business units, and driving clear prioritization to ensure efficient and effective delivery of technology solutions. This position is ideal for someone who thrives in a fast-paced, stakeholder-driven environment and is comfortable taking ownership, making decisions, and driving outcomes.

Responsibilities:

• Manage the intake, assessment, and prioritization of technology-related requests across multiple business units

• Act as the primary point of contact between business stakeholders and technical teams

• Build and maintain a structured backlog of initiatives, enhancements, and requests

• Set and communicate priorities based on business impact, urgency, and organizational goals

• Monitor product performance, identi...