It Problem Management Manager

**Requisition ID:** 248650
**Employee Referral Program – Potential Reward:** $0.00

We are committed to investing in our employees and helping you continue your career at Scotiabank.

**_Purpose_**

Facilitates all Problem Management Processes.

**Accountabilities**

The IT Problem Manager will:

+ process and tools to support adoption of the problem methodology required by a project, initiative or steady state to resolve an issue.
+ Facilitate and support problem communication and forum efforts

+ Facilitate and support the design, Facilitate in the development, refinement, and execution of all problem management processes.
+ Responsible and/or chair the problem management review (major & 911 incident) processes throughout the Enterprise.
+ Responsible and /or chair post-mortems providing the identification & publication of root cause for incidents along with placing measures t...