Job Summary

The IT Operations PC Support Technician is responsible for providing technical support and assistance for computer hardware, software, network systems, and end-user technologies across the organization. This role ensures the reliability, security, and performance of IT infrastructure by troubleshooting technical issues, supporting workstation deployments, maintaining system documentation, and assisting users with technology-related needs. The position plays a key role in supporting daily business operations through effective technical support, system maintenance, and infrastructure management.

Essential Duties & Responsibilities

• Provide technical support for desktop computers, laptops, software applications, and network-related issues.
• Troubleshoot and resolve hardware, software, and connectivity problems for end users.
• Install, configure, and deploy new computer systems, workstations, and peripheral devices.
• Upgr...