We are looking for an experienced IT Operations Manager to join our team and lead our IT support, service desk and cloud infrastructure operations. 

Mō tēnei tūranga | About the role

Keeping systems strong so our teams deliver better care

As our IT Operations Manager, you will lead and continuously improve the performance of our service desk and IT support team. Your role ensures every interaction delivers high-quality, customer-focused technical support. From end-user and desktop services to applications and infrastructure, you’ll be at the heart of keeping our systems running smoothly, overseeing the daily operations of our contact centre digital platforms. 

Ngā haepapa matua | Key Responsibilities

How you’ll help us care smarter

Inspire and Empower a High-Performing Team: Lead a talented team to deliver high-quality service and secure, digital platforms that support critical health and social services. You’ll fostering a ...