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IT Operations Manager and Systems Administrator
Avenue5 Residential, LLC
📍
Phoenix, United States
Location
Phoenix
Posted
June 04, 2026
Commute
Local Area
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Job Description
IT Operations Manager and Systems Administrator
Hands-On IT Operations, Help Desk, Identity, Access, SSO, and Security Administration
Role Summary
The IT Operations Manager and Systems Administrator is a hands-on role responsible for running day-to-day IT operations while improving the company’s systems, access controls, support processes, and security posture.
The right person must be comfortable personally doing the work: resolving tickets, managing the Help Desk, provisioning and deprovisioning users, configuring SSO, maintaining Microsoft 365, managing devices, cleaning up access, supporting security controls, and tracking which systems exist and who has access to them.
This role requires someone who can both manage IT support associates and jump into the queue, troubleshoot issues, document processes, clean up systems, and execute operational improvements. Success will come from stronger control over users, devices, applications, access, and...
Hands-On IT Operations, Help Desk, Identity, Access, SSO, and Security Administration
Role Summary
The IT Operations Manager and Systems Administrator is a hands-on role responsible for running day-to-day IT operations while improving the company’s systems, access controls, support processes, and security posture.
The right person must be comfortable personally doing the work: resolving tickets, managing the Help Desk, provisioning and deprovisioning users, configuring SSO, maintaining Microsoft 365, managing devices, cleaning up access, supporting security controls, and tracking which systems exist and who has access to them.
This role requires someone who can both manage IT support associates and jump into the queue, troubleshoot issues, document processes, clean up systems, and execute operational improvements. Success will come from stronger control over users, devices, applications, access, and...