IT Operations Analyst

Are you passionate about creating seamless IT experiences in a fast‑paced global headquarters? Do you enjoy combining hands‑on technical problem‑solving with a strong service mindset – making sure meeting rooms, events and everyday technology just work? Join our HQ VIP Support team in Zurich and play a vital role in keeping our people connected, productive and ready to make a difference for millions of patients.

Your new role

As our new IT Operations Analyst, you will be the trusted face of IT at our Zurich site, ensuring meeting rooms run flawlessly, supporting users on their way out of the organization and welcoming new joiners with a smooth onboarding experience. You will combine technical expertise with a strong service orientation, ensuring that meetings, events and day‑to‑day operations run seamlessly.

Your day‑to‑day responsibilities will include:

• Onboarding incoming users...