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Job Description
Job Description
We are looking an IT Operations Analyst to join our team on a permanent basis!
In this role you will provide 1st line support and monitoring of the business-critical IT operations environment that underpin the Society’s core IT systems. You’ll join our Bradford based Technology Services Team.
This is a hybrid role – a mix of working remotely and time in our Bradford office as an when required. It’s full time 40.25 hours per week - 4 shifts on/ 4 shifts off across 7 days, with a 33.3% shift allowance included.
About the role
As IT Operations Analyst, you will -
Perform alert monitoring through using Dynatrace and ServiceNow Event Management, addressing issues as they arise, using callout where necessary
Monitor and provide first line support for all 24*7 batch scheduling and processing using IBS Workload Scheduler.
Maintain the IT operations environment to ...