Role

OSS support (Desktop/Network/EUC)

Duration

Starting immediately till 17th Jun 2026

Model

Full day support (Mon-Fri During Business Hours)

Experience

3+ Years

Key Responsibilities

• Troubleshoot Windows 10/11 OS, hardware, and software issues
• Install, configure, and support desktops, laptops, and peripherals
• Provide onsite and remote end‑user support
• Support Microsoft 365 applications including Outlook, Teams, OneDrive, Word, and Excel
• Handle Active Directory tasks such as password reset, account unlock, and group management
• Troubleshoot LAN/Wi‑Fi/VPN and basic network connectivity issues
• Configure and support printers, scanners, webcams, headsets, and USB devices
• Support AV/Meeting room devices including Microsoft Teams Rooms and conference systems
• Manage incidents and service requests through ServiceNow/Jira/Re...