Description We are looking for an experienced IT operations leader to oversee and strengthen enterprise technology services for a global manufacturing organization based in Mason, Ohio. This role combines strategic oversight with direct technical involvement, focusing on consistent support delivery, infrastructure improvement, and reliable service across multiple locations. The ideal candidate will bring strong vendor management capabilities, deep operational expertise, and the ability to guide modernization efforts while maintaining stable day-to-day IT performance.

Responsibilities:
• Lead global IT operations initiatives that create consistent support standards, service expectations, and governance practices across regions.
• Direct efforts to streamline the technology environment by reducing duplicate tools, improving licensing efficiency, and addressing legacy platform issues.
• Oversee service management activities, including incident response, change coordinati...