IT Manager Defense Hoogeveen

The Site IT Manager is responsible for managing IT services within a site or site cluster. This role serves as the main point of contact for Site Directors and Site Functional Leads as part of the Site Steering Committee (SSC).


Key responsibilities include:


+ Being empowered to intervene when site-specific incidents or changes are not being resolved in line with site expectations, and working directly with Operations, Applications, and Cyber teams to ensure timely resolution of key issues.

+ Participating in Daily Drumbeat calls as needed to escalate priority issues.

+ Ensuring clear communication with key internal and external stakeholders.

+ Ensuring incidents, changes, and projects are prioritised according to site expectations.

+ Coordinating with IT Functional Leads to ensure appropriate service levels for infrastructure, applications, security, and the service desk.


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