**ABOUT COVER DESK**:
Cover Desk celebrates five years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico.
**JOB SCOPE**:
As an ambassador to Cover Desk Mexico, you will represent and support our company in Monterrey. We employee Virtual Assistants and require IT support to set up and troubleshoot laptop computers. The IT consultant will need to troubleshoot computer issues, help with the PC so that it works on our corporate network and assist with some software configuration. IT consultant will need to be able to travel to our office in San Pedro area or to the employee’s home to setup and/or troubleshoot the PC.
- Provides a basic level of technical support and assistance
- Can communicate with the end-users/employees on the phone, in person, and remotely
- Can answer basi...