Our client is currently hiring for the position of IT Helpdesk Support Executive.

Responsibilities

• Diagnose and resolve issues related to desktops, laptops, printers, scanners, mobile devices, and peripherals
• Assist users with account setup, password resets, and access permissions
• Basic troubleshooting of LAN, Wi‑Fi, VPN, and network connectivity issues
• Install, configure, and maintain IT equipment
• Provide periodic reports on issues, trends, and resolutions
• Assist in applying OS and application patches and antivirus updates