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IT Helpdesk Specialist: Windows & Hardware Support (Mexico City)
IDC
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mexico city, Mexico
Location
mexico city
Posted
June 05, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
IDC is looking for a Helpdesk Support Specialist to provide technical support at their Mexico City office. The role involves diagnosing issues on Windows and macOS, utilizing Jira for ticketing, and ensuring a positive employee experience. The successful candidate will be responsible for both hardware and software troubleshooting, account support, and have a strong focus on customer service. The position is primarily onsite with one remote day.