We need a Mid-level IT Helpdesk Administrator who is the engine room behind our IT operations - someone who keeps tickets moving, project timelines on track, and procurement running smoothly. You’re organised without being rigid, proactive without being pushy, and you bring a warm, approachable energy that makes people feel looked after.

You’re the kind of person who doesn’t let things fall through the cracks. You anticipate what’s needed before it’s asked for. You communicate clearly and follow through consistently. In a busy creative agency, you’re the person who quietly makes sure everything runs.

You bring structure to chaos, energy to routine, and a can-do attitude every single day.

The Role

Based in Cape Town, you’ll sit at the heart of the IT function at Up & Up Group, keeping the helpdesk running efficiently, managing IT procurement, and ensuring project timelines are tracked and delivered. You’ll work closely with the IT Support ...