A client of Innova Solutions is immediately hiring for a IT Help Desk Analyst.


Position type: Full-time/ Contract

Duration: 6+ months

Location: 8730 Wilshire Blvd, Suite 200, Beverly Hills, CA 90211

Shift: 8a - 5p with a one-hour lunch



As a IT Help Desk Analyst, you will:

Day to Day Responsibilities

We are looking for a dedicated Help Desk Analyst I to join our team. This is a Contract-to-permanent position designed for individuals with a passion for technology and a strong commitment to providing exceptional technical support. In this role, you will assist users with resolving common IT issues while contributing to a collaborative and dynamic work environment.



Key Responsibilities:

Provide first- and second-level technical support to users via phone, email, chat, and in-person

Troubleshoot hardware, software, and networking issues ...