π Local Job Near You
IT Hardware Refresh / Desktop Support Engineer
Sky Systems, Inc. (SkySys)
π
london, United-Kingdom
Location
london
Posted
May 31, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
IT Hardware Refresh / Desktop Support Engineer
On-site in London
Long term contract
Job Purpose: The onsite support engineer will provide technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver optimum operational and business benefits.
- Basic experience in IT industry
- Good Understanding of ITIL concept & Service Now
- Computer OS/Peripherals troubleshooting. Asset/Inventory Management
- Ensure tickets are updated on time and adhere to required SLA.
- Handling end users' incidents and IMAC requests using Service NOW ticketing tool
- Performing Hardware/Software installation (understanding of deployment tools like SCCM)
- Basic AV support for conference room and internal events using MTR (Mic...