Responsibilities:

Application Support & IT Systems

• Provide first-level support for clinical and internal systems (troubleshooting, issue tracking, escalation)
• Assist in system change requests, testing, and minor enhancements
• Support system integrations, upgrades, and user access management
• Perform data extraction, report generation, and basic analysis
• Maintain IT equipment, systems, and documentation

Operations & Coordination

• Support daily department operations and service workflows
• Assist users in resolving system and process-related issues
• Coordinate with internal teams and vendors on system matters
• Support procurement, asset tracking, and basic budgeting tasks

Projects & Improvement

• Assist in IT projects and system implementations...