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Job Description Summary:

The IT Endpoint Support Technician reports to the Manager, IT Endpoint Support and Service. They serve as an on-site support technician (Tier 1 & 2) and physically located within various OhioHealth facilities.

The primary focus of this position is to provide end user support and issue resolution with a focus on customer service seeking to achieve successful outcomes while removing friction from our users. They focus on the successful resolution of all IT support activities. They participate in training to enhance their ability to execute their job respons...