As an IT Engineering Manager, you will lead our engineering teams to ensure the secure and stable deployment and management of live services across our enterprise.

We are seeking an experienced individual with a deep understanding of IT operations and infrastructure to provide strategic direction, foster a culture of accountability and continuous improvement, and develop high-performing engineering teams.

In this role, you will play a pivotal part in balancing demanding day-to-day operational requirements with the delivery of operational improvements and transformation initiatives. You will be accountable for increasing the ITIL maturity of the department, embedding consistent service management practices, and driving measurable improvements in service reliability, change, and continual improvement.

A key focus of the role is the development of people, coaching and mentoring engineers and leaders, building clear role expectations and capabi...