We’re currently recruiting for an experienced IT Endpoint Field Service Engineer to support a growing laboratory network across Hertfordshire and West Essex. This is a hands-on, field-based role with a strong focus on hardware support, troubleshooting, and site-based IT service delivery.

The Role

You’ll be responsible for providing onsite IT support across a hub laboratory in Watford and multiple spoke sites, ensuring endpoint systems and hardware are running efficiently.

Key responsibilities include:

Providing desktop and endpoint support across multiple sites
Deploying, configuring, and maintaining IT hardware (PCs, laptops, printers, mobile devices)
Diagnosing and resolving hardware and software issues
Supporting upgrades, repairs, and ongoing maintenance
Carrying out regular site visits and responding to support requests
Assisting with IT projects and transformation initiatives within new laboratory environments
Acting as a point of esc...