We Are Social is a global social media agency with offices across North America (NA), EMEA, and APAC. This is a newly created player‑manager role — you'll be hands‑on every day, resolving tickets, managing endpoints, and supporting ~200 users across the US and Canada, while owning strategy, stakeholder relationships, and IT direction for the region. That includes reviewing existing processes, integrating new systems into the technology stack, and driving automation to reduce manual effort.

You'll line‑manage the Los Angeles IT Manager, represent North America on the global IT leadership team, and work with the business to implement the company's AI strategy.

WHO YOU ARE

You're a senior IT professional who hasn't lost touch with the work. You're as comfortable resolving a tricky endpoint issue or scripting an automation as you are presenting a technology roadmap — and you don't see those as contradictions. You have an instinct for spotting where a process...