IT Service Coordinator – Taking the cloud phenomenon to another level!

As a Service Coordinator, you will work with clients to provide quality service and to ensure clients get the services they need. There is a heavy customer service basis, as the Service Coordinator is often the initial contact, so having good people skills is a must. You will also need to build strong relationships with partners and service providers to ensure clients receive the best care possible.

The Company:

One of a few qualified and highly specialized VMware partners in Southern Africa. Choosing the very best solution for each client and delivering managed ICT services through the cloud to customers of any size in any location.

Duties & Responsibilities

Responsibilities: Assess the service needs of clients and connect them with the correct provider. Create and maintain a directory of service providers and resources. Create and maintain a database of clients and client needs. Assess client ...