**Job Summary:**

The IT Change Manager is responsible for managing the change queue, configuration and ensuring changes are made efficiently, with minimum risk to the organization. The role will involve collaborating with cross-functional teams to ensure the seamless implementation of changes, mitigation of risks, and maintaining compliance with established configuration management policies and procedures while contributing to optimizing impact analysis processes. The Change Manager will coordinate across disparate teams to ensure process alignment, implement change management strategies, and plans that maximize employee adoption, usage and minimize resistance.

**Duties and Responsibilities:**

+ Analyses the changes to IT services and evaluate the Risk/ Impact. Review all completed changes.
+ Work with service owners to reduce the number of emergency changes and incidents due to changes.
+ Facilitate Change Advisory Board (CAB) meetings by planning, re...