Job Summary

• Under the overall supervision of the UNHRD Manager, the IT Operations Assistant will be expected to perform the following duties:

Major Duties and Responsibilities

• Carry out system maintenance tasks, such as performing monitoring tasks, running system diagnostics, and system optimization, to ensure they are running effectively and enable easy and efficient use

• Maintain technology, including standard repairs, configuration, and storage, in accordance with data security and access controls to ensure IT equipment required for staff is available.

• Prepare files and systems for inventory and archives, such as website content and directories, to ensure information is accurate and up to date.

• Allocate tasks to other colleagues, ensuring that tasks are delivered to agreed standards and deadlines, to support the effective delivery of IT services.

• Respond to a variety of queries about technology and...