We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.

With over 6,500 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.

The CI&T IT support analyst is a key member of our Global IT department whose role is dedicated to helping end-users resolve technical problems promptly and accurately.

You should provide exceptional customer service, efficiently perform user administrative responsibilities, collaborate with team members worldwide, adhere to global compliance and security standards, have a strong technical background, excellent problem-solving skills, and the ability to communicate technical information in a user-friendly manner.

The key focus of the IT support analyst includes responding to technical queries and issues, fixing problems promptly, and providing technical recommendation...