📍 Local Job Near You
IT Analyst (Help Desk Engineer)
Renesas Electronics
📍
Ho Chi Minh City, Vietnam
Location
Ho Chi Minh City
Posted
June 19, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Description
- Receiving support requests directly from users, via emails or hotlines, logging tickets to the ServiceDesk system, and confirming the reception of requests to users in a timely manner
- By oneself or together with the team, analyzing the issues, proposing solutions and implementing them in accordance with guidelines for common IT tasks. Main areas of support include PCs (hardware/software/connectivity), LAN cabling, Wireless, printers, fax machines, scanners, photocopying machines, projectors and other IT devices
- Setting up and preparing PCs/Laptop (hardware/software/connectivity) for newcomers and Renesas VN employees
- Maintaining/Upgrading PCs (hardware/software/connectivity) and other IT devices for current users when requested
- Understanding IT Storage/Warehouse organizing. Ability to manage and maintaining IT assets, IT accessories ...
- Installing software base on user requests
- Completing other technical t...