Join our team as an IT Administrator, the key contact for IT support and technology infrastructure management. Leverage your technical skills to enhance employee experiences through exceptional service.
We are seeking a highly motivated IT Administrator who excels in troubleshooting and resolving technical issues. This role requires strong knowledge of Windows, macOS, and experience in helpdesk operations. You will manage helpdesk tickets, configure IT equipment, and collaborate with your IT team on system projects.
Key Responsibilities:
• Manage and prioritize helpdesk tickets for prompt issue resolution
• Provide tech support for hardware, software, and network challenges
• Install and maintain desktops, laptops, and printers
• Administer user permissions and access according to policies
• Document IT procedures and guidelines
Requirements:
• Degree in Computer Science or two years of related experience
• Proven experience in IT support
• Strong knowl...