π Local Job Near You
IP Cameras / Access Control / IP Audio Technical Support Spe
Robert Half Technology
π
Amityville, United States
Location
Amityville
Posted
June 13, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Description We are looking for a technically minded support specialist to assist customers with IP cameras, access control systems, and IP audio solutions in New York. This position combines hands-on product troubleshooting with customer-focused technical guidance across hardware, software, and mobile platforms. The ideal candidate is comfortable investigating issues, documenting outcomes, and helping users resolve networking and device-related challenges in a fast-paced support environment.
Responsibilities:
β’ Evaluate and confirm the performance of security, audio, and related connected devices to ensure they operate as intended.
β’ Provide technical assistance for desktop applications, platform software, and mobile tools associated with surveillance and access systems.
β’ Record customer concerns, troubleshooting steps, and final resolutions accurately within the ticket management system.
β’ Support users with setup and problem resolution involving computer hardwar...
Responsibilities:
β’ Evaluate and confirm the performance of security, audio, and related connected devices to ensure they operate as intended.
β’ Provide technical assistance for desktop applications, platform software, and mobile tools associated with surveillance and access systems.
β’ Record customer concerns, troubleshooting steps, and final resolutions accurately within the ticket management system.
β’ Support users with setup and problem resolution involving computer hardwar...