Job Description

Key Responsibilities

IOR/EOR Operations & Documentation

·Coordinate end-to-end IOR/EOR processes for global shipments, including pricing and documentation.

·Work with freight forwarders and customs brokers for smooth clearance and delivery.

·Verify and maintain shipping documents — invoices, packing lists, certificates of origin.

·Prepare import/export permits, declarations, and other required trade documents.

Pricing, Sourcing & Partner Communication

· Act as a direct point of contact for clients on pricing enquiries and shipment queries.

· Support pricing negotiations with partners to achieve competitive and sustainable rates.

· Source new overseas agents or service partners to support operational needs.

· Build and maintain strong working relationships with existing and new partners.

Compliance & Problem Resolution

· Stay current on cu...