Workster is partnering with a leading international company to recruit Hebrew-speaking Customer Support Specialists for a digital advertising support project in Lisbon.

In this role, you will provide B2B support to small and medium-sized advertisers , helping customers optimize their campaigns on social media platforms. You will resolve technical issues, guide clients on using advertising tools, and ensure a high-quality customer experience while supporting the growth of their business .

Your Role

• Support advertisers across multiple channels, including chat, email, and phone
• Convert most email and chat cases into outbound calls to provide personalized, white-glove support
• Provide pre- and post-sales assistance for self-service products
• Assist clients with troubleshooting, reporting bugs, and using platform features effectively
• Identify trends and solve problems affecting multip...