Do you thrive on meaningful conversations and enjoy knowing that the work you do makes a real difference in peoples lives? We are looking for an experienced and customerfocused professional to join our medical customer service team. This is more than a typical contact centre role its an opportunity to support customers in a medical environment where empathy, accuracy, and professionalism are key. You will be engaging with customers who require clear information, reassurance, and efficient service, while working within a supportive and performancedriven team operating on UK hours. If customer care is your strength and chat support is your comfort zone, this could be the next step in your career. Key Responsibilities Provide highquality customer service within a medical environment Handle customer queries via live chat and other communication channels Deliver accurate information while maintaining a calm and professional approach Ensure excellent service standards are met consistently E...