Overview

Job Description Join our team! Help shape the business and drive the culture of being Number One for Customer Service across all industries, be the Best Place to Work and be the Number One Bank in the UK.

As a Channel Enablement Analyst within our Fraud and FinCrime team, you will work closely with our Fraud and FinCrime Channel Manager to help make sure we are performing across all our functional areas and embed change well in the operation. You will analyse performance data and provide insights to help us improve our overall performance, customer experience and business engagement. You will play an important role in ensuring we are ready for key changes and to understand and improve our performance for both customer and Fraud and FinCrime operations.

Responsibilities

• Support the Fraud and FinCrime Channel Manager in driving transformation across Fraud Operations by designing, developing, implementing, and overseeing tasks; e...