Arabic - Speaking Customer Experience Officer

We are looking for a passionate and self-motivated professionals to join our Customer Experience team.

Responsibilities

• Deal with clients’ inquiries via live chat, email and telephone
• Perform personal clientele analysis and take actions as required
• Handle client inquiries appropriately and ensure that high level service is provided
• Promote available products and services to clients
• Develop and maintain excellent relationships with prospective and existing clients
• Cooperate effectively with other departments as required
• Contribute to team effort by achieving targeted results

Qualifications

• Degree in a business‑related field
• Client handling experience in the financial services sector is a definite plus
• Fluent Arabic speaker with excellent oral and written skills in English
• Ability to...