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Internal Sales & Technical Support

🏢
ASSA ABLOY
📍 Johannesburg, South Africa
📍
Location Johannesburg
📅
Posted June 08, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Purpose of the role:


Purpose of this role is to provide technical support towards customers, sales representatives and managers of ASSA ABLOY. To also apply correct procedures to the role of order capturing to the point of order release to the courier company. To offer the upmost professionalism in all aspects of this role.

Responsibilities:

  • To ensure technical support to customers and external representatives (branches and agents)

  • To handle any other technical and programming queries

  • To proactively manage the orderbook and customer expectations

  • To ensure that all data captured is 100% accurate

  • To assist with the returns docs and reverse logistics queries

  • To notify customers in writing of any discrepancies on orders within 24 hours

  • To ensure that customers queries are sorted within 24 hours

  • To liase with production regarding the status of customers’ orders and g...

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    📍 Location Details

    🌆
    City
    Johannesburg
    🗺️
    Country
    South Africa
    🚗
    Commute
    Local Area

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