In order to be considered the following is required: Matric (Grade 12) essential Diploma or Certificate in Sales, Marketing, Business Administration, or a related field is advantageous 2–5 years' experience in internal sales, telesales or customer service within the FMCG industry Experience working with retailers, wholesalers, distributors or key accounts preferred Proven track record of achieving sales targets Strong sales and negotiation skills Excellent communication and interpersonal skills Customer-focused with a proactive approach Strong administrative and organizational abilities Proficient in Microsoft Office (Excel, Word, Outlook) Experience with ERP and CRM systems Ability to multitask and work in a fast-paced environment Strong attention to detail and problem-solving skills Key Performance Indicators (KPIs): Achievement of sales targets Customer retention and satisfaction levels Order processing accuracy Response time to customer enquiries Growth in existing customer account...